The split-screen multiplayer mode simply won’t work on a standard definition television. Microsoft and Mojang failed to highlight this when the game released, leaving a few groups of ill-equipped gamers in the cold. The publisher is doing the right thing, however. Customers burned by this oversight are eligible for a refund.
“We updated our pre-sale notification to inform customers that an HD screen is required for the split-screen multiplayer feature on Minecraft: Xbox 360 Edition,” a Microsoft spokesperson told Kotaku. “If a player does not have an HD screen and purchased this game prior to the notification update, they are eligible for a full refund through customer support.”